Terms of service

Who may use the service

You must be at least 18 years old and legally able to enter into a contract. If you are ordering on behalf of a company, you confirm that you are authorised to bind that company to these terms.

We may refuse, verify, or cancel any order at our discretion, including where we suspect fraud, chargeback risk, sanctions exposure, or a likely breach of our acceptable use policy.

The service we provide

We provide access to a Windows server instance with administrator rights in the datacenter region you select. The resources listed on the plan you order are what we allocate to your instance.

Specifications, software versions, and datacenter partners may change over time. Where a change materially reduces what you receive, we will tell you before it takes effect.

The service is provided on an as-is and as-available basis. We do not guarantee that it will be uninterrupted, error-free, or fit for any particular purpose beyond what is expressly stated in these terms.

Your account and credentials

You are responsible for everything that happens on your instance and under your account, including actions by anyone you give access to.

You must keep your login details secure. Tell us immediately if you believe your credentials have been compromised. We are not liable for loss arising from credentials you failed to protect, weak passwords, or access you granted to a third party.

Acceptable use

Your use of the service is subject to our acceptable use policy, which forms part of these terms. Breaching it is a material breach of this agreement.

We may suspend or terminate the service immediately and without notice where we reasonably believe the acceptable use policy has been breached, where continued operation risks harm to our network, other customers, or third parties, or where we are required to act by law or by an upstream provider.

Where we terminate for a breach of the acceptable use policy, no refund is due for any unused portion of your billing period.

Fees, billing, and renewal

Prices are shown before you order and are charged in advance for the billing period you select. Prices exclude any taxes, duties, or bank charges that may apply to you, unless stated otherwise at checkout.

Unless you cancel before the end of a billing period, the service renews automatically at the then-current price and your payment method is charged. You can cancel renewal at any time from your account area.

If a payment fails or is reversed, we may suspend the service. Instances suspended for non-payment may be terminated and their data deleted after a reasonable period, which we will state in the notice we send you.

We may change prices. Changes apply from your next billing period and we will give you notice before they take effect, so you can cancel if you do not accept them.

Refunds

Refunds are governed by our refund policy, which forms part of these terms.

Chargebacks

If you dispute a charge with your bank or payment provider without contacting us first, we may suspend or terminate all services on your account and decline future orders from you.

Raising a dispute does not remove your obligation to pay amounts properly due. We may recover reasonable costs incurred in responding to a dispute we successfully defend.

Backups and data

You are responsible for maintaining your own backups of anything stored on your instance. Unless you have purchased a backup service from us in writing, we do not guarantee that any backup exists or can be restored.

We are not liable for loss, corruption, or deletion of your data, including where it results from your own actions, a reinstall you requested, hardware failure, or termination of the service under these terms.

Suspension and termination

You may cancel at any time from your account area. Cancellation takes effect at the end of the current billing period unless stated otherwise in the refund policy.

We may suspend or terminate the service for breach of these terms, non-payment, legal requirement, or a credible risk to our infrastructure or other customers.

On termination for any reason, your right to use the service ends immediately and we may delete your instance and its data. Ask us to retrieve data before you cancel, not after.

Licensing and third-party software

Any software you install on your instance is your responsibility, including holding valid licences for it. You must not use the service in a way that breaches a third party’s licence terms.

Where we supply an operating system licence as part of a plan, it is licensed to you for use on that instance only, for as long as the service is active.

Intellectual property

We retain all rights in our website, branding, documentation, and infrastructure. Nothing in these terms transfers any of it to you.

You retain all rights in the content and data you place on your instance. You grant us only the limited access needed to operate, support, and secure the service.

Warranties and disclaimers

To the fullest extent permitted by law, we exclude all implied warranties, conditions, and terms, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

Any uptime or performance figure published on our website is a target we work to, not a contractual guarantee, unless it is set out in a written service level agreement signed with you.

Limitation of liability

To the fullest extent permitted by law, our total liability to you arising out of or in connection with the service, in contract, tort, or otherwise, is limited to the amount you paid us for the service in the three months immediately before the event giving rise to the claim.

We are not liable for loss of profit, loss of revenue, loss of business, loss of goodwill, loss of data, or any indirect or consequential loss, however caused.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraud.

Indemnity

You agree to indemnify us against any claim, loss, damage, fine, or reasonable cost, including legal fees, arising from your use of the service, your content, or your breach of these terms or the acceptable use policy.

Events outside our control

We are not liable for failure or delay caused by events beyond our reasonable control, including network or power failures at an upstream provider, denial-of-service attacks, natural events, industrial action, government action, or war.

Changes to these terms

We may update these terms. The current version is always published on this page with the date it took effect. Where a change materially affects your rights, we will give you notice before it applies to you. Continuing to use the service after that date means you accept the updated terms.

Governing law and disputes

These terms are governed by the laws of Wyoming, United States, and the courts of the State of Wyoming have exclusive jurisdiction over any dispute, except where mandatory consumer law gives you the right to bring proceedings elsewhere.

Please contact us at [email protected] before starting any formal proceedings. Most issues are resolved faster that way.

Contact

Codifyed LLC, 30 N Gould St #36948, Sheridan, WY 82801, USA. Questions about these terms: [email protected].